Shipping policy

• Order will be processed 5-7 days after the purchase. 

• Shipping usually takes 5-14 business days. However, delivery times may vary depending on the country's import regulations.

• Orders may take longer to process during busy periods.

• If you need your order by a specific date or urgently, please make sure to place your order well in advance or make a rush order. This will help to ensure timely delivery and avoid any disappointment.

Sometimes, a tax fee for importing goods may be charged by your country on your order. Please note that it is the customer’s responsibility to pay this fee. Be sure to check for any related letters or documents if your package has not been delivered after a relatively long period.

Delivery of the package is handled by Postnord. Once the package has been dispatched, we are unable to follow up on its status, so please ensure that you provide the correct delivery address. For any issues that arise during the delivery process, reach out to the courier's customer service team.

In the rare event that your package is damaged, lost, or stolen, please keep any related evidence, such as pictures, and contact Postnord for compensation by searching for "Postnord damaged/lost/stolen package claim." Please understand that Misomi Studio is not responsible for incidents that occur during the delivery process.